Player Safety First

Responsible Gaming
at 97bd — Play Smart,
Stay in Control

97bd is committed to providing a safe, fair, and enjoyable gaming environment for every player in Bangladesh. Our responsible gaming framework gives you full control over your play — with deposit limits, time-out tools, self-exclusion options, and 24/7 support whenever you need it. Gaming is entertainment. We keep it that way.

21+ Age Requirement
24/7 Support Available
5+ Safety Tools
100% Free to Use
Safe & Responsible Play
Our Commitment

Gaming Should Be Fun — Not a Burden

At 97bd, we believe that online casino games and sports betting — from BPL cricket to live roulette — are forms of entertainment. They are not a reliable source of income, and they should never come at the cost of your financial wellbeing, your relationships, or your mental health.

That is why 97bd has built a comprehensive responsible gaming framework that is available to every registered player, entirely free of charge, at any time. Our tools are not hidden in a back-office menu — they are accessible directly from your account dashboard, designed to be used proactively before a problem develops rather than reactively after one already has.

We also invest in ongoing training for our customer support team so that any player in Dhaka, Chittagong, Sylhet, Khulna, or anywhere else in Bangladesh who reaches out with concerns about their gambling behaviour receives a compassionate, non-judgmental, and informed response.

Our Promise: 97bd will never use aggressive marketing tactics to encourage a player who has set limits or requested a cooling-off period to override those choices. Your safety settings are final, and our team will honour them without question.
Strict 21+ Age Verification — All players must verify their age during registration. We use KYC document checks to confirm that no person under 21 years of age is permitted to hold an active 97bd account or access any real-money game.
Deposit Limits on Request — Set daily, weekly, or monthly deposit caps that take effect immediately. Once a limit is lowered, it is applied at once. Raising a limit requires a 7-day cooling-off period to prevent impulsive decisions.
Session Time Reminders — Configure notifications that alert you when you have been playing continuously for a set duration — 30 minutes, 1 hour, 2 hours, or a custom period you define.
Reality Checks — A built-in pop-up can be configured to display your net session profit or loss at regular intervals, keeping you anchored in the reality of your gambling activity rather than letting time and money slip unnoticed.
Self-Exclusion (Permanent or Temporary) — Request a time-limited cooling-off period of 24 hours, 7 days, 30 days, or 90 days — or apply for permanent self-exclusion if you feel gambling is no longer something you can manage safely.
No Marketing During Exclusion — Players under any form of self-exclusion or cooling-off will receive no promotional emails, no SMS bonus alerts, and no targeted advertisements from 97bd for the entire duration of their exclusion.
Safety Tools

Six Tools That Keep You in Control

Every tool listed below is available to all 97bd registered players, free of charge, accessible from the Account Dashboard at any time. No delay, no approval process required — you are in charge.

Deposit Limits

Set a cap on how much you can deposit within any given 24-hour period, 7-day window, or calendar month. Limit reductions apply immediately. Increases are subject to a mandatory 7-day review period, giving you time to reconsider before more funds are accessible.

Session Time Limits

Define the maximum number of hours you can spend on the platform in a single session. When the limit is reached, 97bd will automatically log you out and require a confirmed opt-in before a new session begins — preventing mindless continuation.

Reality Checks

Receive on-screen reminders at intervals you set — every 30 minutes, every hour, or every 2 hours — showing how long you have been playing, your net spend, and your current session balance. This keeps you grounded in factual figures rather than emotionally-driven impressions.

Cooling-Off Periods

If you feel you need a short break, request a cooling-off period of 24 hours, 48 hours, 7 days, or 30 days. During this time your account is suspended for real-money play. The cool-off cannot be reversed once activated — it runs its full term before access is restored.

Self-Exclusion

For players who believe they need a longer break or want to stop gambling altogether, 97bd offers self-exclusion periods of 3 months, 6 months, 1 year, 5 years, or permanent exclusion. A permanently excluded player cannot reopen an account under any circumstances.

Loss Limits

Set a ceiling on the total amount you are willing to lose within a defined time period. Once your net loss reaches the limit you have set, your account is automatically locked for the remainder of that period — protecting your finances from unplanned escalation.

How to Activate

Applying Your Safety Tools

Every responsible gaming tool at 97bd can be activated directly from your account. No lengthy process, no waiting period for protective actions. Here is how each tool is applied:

01
Log In to Your 97bd Account

Access the 97bd platform and navigate to your Account Dashboard. All responsible gaming controls are located under the "Responsible Gaming" tab in your account settings. No special request is needed — the tools are available immediately upon login.

Immediate Access
02
Select Your Tool and Set Your Parameters

Choose the tool you wish to activate — deposit limit, session limit, reality check, cooling-off, loss limit, or self-exclusion. Enter the values you want. For deposit and loss limits, enter the amount in Bangladeshi Taka (৳). For time-based tools, select your preferred duration.

Fully Customisable
03
Confirm and Activate

Confirm your selection. Protective measures (lowering a limit, activating a cool-off, initiating self-exclusion) take effect immediately. Changes that loosen restrictions (raising a deposit limit) are subject to a mandatory 7-day review delay — this is intentional and cannot be waived.

Instant for Protections
04
Need Help? Contact Support

If you are unable to activate a tool yourself, or if you want to escalate a self-exclusion request urgently, our support team is available 24 hours a day, 7 days a week via live chat inside your account dashboard, or by emailing [email protected].

24/7 Support
21+ Policy

Strict Age Verification

97bd enforces a strict 21+ age policy across all games, betting markets, and financial transactions. No exceptions are made, and no workarounds are permitted. Age verification is conducted at registration and may be re-verified at any point during your account lifetime.

21+

Adults Only — 21 and Above

97bd is strictly an adults-only platform. All players must be 21 years of age or older to register, deposit, and play. We verify age using official government-issued identification, including Bangladesh National Identity Cards (NID) and passports. Any account found to belong to a person under 21 will be permanently closed and all funds returned in accordance with our Terms & Conditions.

Parents and guardians: If you believe a minor in your household has accessed the 97bd platform, please contact us immediately at [email protected]. We will investigate and take action within 24 hours.

Parental Control Tools: We strongly encourage parents and guardians to use third-party parental control software to restrict access to gambling websites on shared or family devices. Tools such as Net Nanny, Qustodio, and built-in device parental controls are effective at preventing underage access to gambling platforms, including 97bd.
Know the Signs

Warning Signs of Problem Gambling

Gambling becomes a problem when it stops being fun and starts causing harm — to your finances, your relationships, or your wellbeing. The following signs may indicate that gambling is having a negative impact on your life. Recognising them early is the first step.

Chasing losses means continuing to gamble — often with increasing bet sizes — in an attempt to recover money you have already lost. This is one of the most common and dangerous patterns in problem gambling. The rational expectation that a "recovery session" will offset previous losses is a cognitive distortion; every game outcome is independent, and past losses do not influence future results. If you notice that you keep playing specifically to win back what you have lost, activate a cooling-off period immediately or contact our support team.

Only ever gamble with money that has been set aside specifically for entertainment — money whose loss would not affect your ability to pay rent, buy food, cover household bills, or meet financial obligations. If you find yourself gambling with funds earmarked for essentials — including borrowed money from family members, bKash or Nagad balance intended for other purposes, or funds from a bank loan — this is a serious warning sign that requires immediate attention.

If gambling is consuming time or mental energy that would otherwise go towards work, family, social relationships, or personal health — including missing professional or family commitments, arriving late to work because of late-night gaming sessions, or withdrawing socially — this is a sign that gambling has moved beyond recreation into something that is interfering with everyday life.

Using gambling as a primary coping mechanism for stress, anxiety, depression, boredom, or personal difficulties is a warning sign. While entertainment is a valid purpose for gambling, it is not an appropriate emotional coping strategy. If you find that you turn to gambling specifically when you are feeling low, overwhelmed, or distressed — rather than when you are in a relaxed, positive frame of mind — this pattern warrants serious reflection and potentially professional support.

Concealing the extent of your gambling from family members, partners, or close friends — including lying about the amount of time or money spent gambling — is a strong indicator of problem gambling. Healthy recreational gambling does not typically require secrecy. If you feel shame, guilt, or anxiety about your gambling habits being discovered, this is a meaningful signal to seek support.

If you have made genuine attempts to cut down or stop gambling and have been unable to do so, or if you feel a compulsive urge to gamble that overrides your own intentions, this is the clearest sign that professional help is needed. This is not a character flaw — gambling disorder is a recognised condition that responds well to structured support. Please reach out to 97bd support or to a professional counselling service. You do not need to manage this alone.
Self-Assessment: If you answered "yes" or "sometimes" to any of the warning signs above, we encourage you to take the GamCare self-assessment questionnaire or speak with our support team. Recognising a problem early — before it escalates — significantly improves outcomes. There is no shame in seeking help, and 97bd will always treat your enquiry with complete confidentiality.
Self-Assessment

Check In With Yourself

The questions below are for personal reflection only — they are not recorded or submitted anywhere. Read each question honestly and note how you respond. If multiple questions give you pause, please contact our support team or consider activating a cooling-off period.

1. Have you ever spent more money gambling than you originally intended in a single session?
Never Rarely Sometimes Often Always
2. Have you gambled with money that was intended for rent, food, bills, or other essential expenses?
Never Rarely Sometimes Often Always
3. Have you felt restless, irritable, or anxious when you were unable to gamble?
Never Rarely Sometimes Often Always
4. Have you tried to keep your gambling habits secret from people close to you?
Never Rarely Sometimes Often Always
5. Have you returned to gambling on another day to try to win back money you lost?
Never Rarely Sometimes Often Always
6. Have you ever felt that gambling is something you cannot stop, even when you want to?
Never Rarely Sometimes Often Always
Reminder: These questions are for personal reflection only. Your responses are not recorded by 97bd. If any of these questions resonated with you, please reach out to our support team at [email protected] or use the responsible gaming tools in your account dashboard. Help is always available.
Get Help

You Are Never Alone

If you are concerned about your gambling — or someone else's — help is available. 97bd's support team is trained specifically to assist players with responsible gaming concerns and can help you activate any safety tool, initiate a self-exclusion, or simply talk through your options without judgment.

Beyond 97bd's internal support, we encourage players across Bangladesh to reach out to independent counselling and mental health services if they feel they need professional guidance. Seeking help is a sign of strength, not weakness — and the earlier you act, the easier the path forward becomes.

All responsible gaming enquiries sent to 97bd are handled with strict confidentiality. Your account status, your identity, and the nature of your concern will never be shared with third parties unless required by law.

Response Time: Responsible gaming support requests submitted via email are prioritised and receive a response within 2 hours during business hours (Bangladesh Standard Time, UTC+6). Urgent self-exclusion requests submitted via live chat are processed immediately.

Contact 97bd Responsible Gaming Support

Email Support
[email protected]
Response within 2 hours — responsible gaming requests are prioritised
Live Chat
Available 24/7 Inside Your Account Dashboard
Fastest option for urgent requests including immediate self-exclusion
Support Hours
24 Hours a Day, 7 Days a Week
Bangladesh Standard Time (BST, UTC+6) — no off-hours for safety concerns
Confidentiality
Strictly Private — Always
Your identity and concern details are never shared with third parties
Important: If you are experiencing a mental health crisis or feel at immediate risk, please contact a professional mental health helpline in Bangladesh. 97bd's support team are gaming specialists, not licensed mental health professionals. For clinical support, please seek guidance from a qualified counsellor or medical practitioner.
Play Smart

Tips for Keeping Gaming Fun

Following these straightforward habits will help ensure that your time on 97bd remains a genuinely enjoyable experience — never a source of stress or financial strain.

Set a Budget Before You Play

Decide exactly how much money you are comfortable spending before you open the platform. Treat this as an entertainment budget — money you are genuinely prepared to lose — not an investment. Deposit only that amount and activate a deposit limit to enforce it automatically.

Set a Time Limit Before You Play

Decide how long you plan to play before you start — and stick to it. Use 97bd's session time limit tool to enforce this automatically. Taking regular breaks helps you stay mentally sharp and prevents the fatigue-driven poor decisions that can lead to overspending.

Play for Entertainment, Not Profit

Approach every session — whether you are spinning slots, watching BPL cricket odds, or playing live roulette — with the mindset that you are paying for entertainment, not investing for a return. Winnings are a bonus, never a plan. This mindset shift is the single most effective habit for responsible gaming.

Know When to Walk Away

Whether you are on a winning streak or a losing run, sticking to your pre-set budget and time limits is the mark of a responsible player. Winning streaks end, and chasing them extends sessions beyond their intended scope. Log out when your limit is reached — no exceptions.

Golden Rule: Never gamble when you are feeling upset, stressed, anxious, intoxicated, or under any form of emotional pressure. Sound decision-making is essential for responsible play. If you are not in a calm, clear-headed state, log out and return when you are. Your future self will thank you.
Ready to Play Responsibly?

Enjoy 97bd — On Your Terms

97bd offers 500+ games, live cricket betting on BPL and T20 tournaments, roulette, slots, and more — all within a safe environment built around your wellbeing. Set your limits, play within them, and enjoy every session knowing that our full responsible gaming toolkit is always just one click away.